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J-335™ HOT TUB

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J-335 COMFORT HOT TUB WITH COMPACT LOUNGE SEAT

Designed to deliver a relaxing yet stimulating massage, the Jacuzzi® J-335™ Hot Tub features enough seating for 5-6 adults. The FX-10™ Therapy Seat, mini lounge seating and powerful water jets, including PowerPro® FX Jets, work to ease the tension in your muscles and help reduce your overall stress.

PRICE FROM

£11,999

(Not including coverlifter, steps, delivery or installation. Ask in store for more details)

SEATING CAPACITY

5-6

LOUNGE

YES

JETS

POWERPRO® JETS

DIMENSIONS

214CM X 214CM X 92CM

INCLUDED UPGRADES

Bluetooth stereo speakers

OPTIONAL UPGRADES

+ £600

SmartTub™

AVAILABLE COLOUR COMBINATIONS

Platinum & Brush Grey

Midnight & Brush Grey

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Introducing the new and exclusive SmartTub system from Jacuzzi. This clever little app used in conjunction with your smartphone enables you to enjoy the next generation of spa ownership.

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GALLERY
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WHY CHOOSE THIS TUB...

This model is our best seller in the UK mainly due to it being a fantastic all rounder. This range is the first that offers our Jacuzzi® Hydrotherapy jets and the size of the J335 is perfect for entertaining or family time.

PRICES FROM £11,999 INC VAT

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DESCRIPTION
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J-335™ SPECIFICATION

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SEATS

5-6

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SEATING OPTIONS

LOUNGE

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CLEARRAY® SYSTEM

4 STAGE FILTRATION

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FILLED WEIGHT

3,756 lbs. / 1,704 kg

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HYDROSOOTHE™

MASSAGE PILLOW

ALL SPECIFICATIONS

  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® (optional) FILTRATION: Skimmer, 2 x 50sq ft filter, Performance kit (optional)
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 24 DIMENSIONS: 223 cm x 211 cm x 90 cm AVG SPA VOLUME: 1,420 litres DRY WEIGHT: 300 kg TOTAL FILLED WEIGHT: 2,168 kg CIRCULATION PUMP: Yes HEATER: 3kW
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 49 DIMENSIONS: 231 cm x 231 cm x 92 – 107 cm AVG SPA VOLUME: 1,685 litres DRY WEIGHT: 407 kg TOTAL FILLED WEIGHT: 2,470 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity®ÊFiltration System with Grill, Skimming Weir, and ProCatch® Bag plus ProClear® pleated filter FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 4 WATERFALLS: 2 PROLINK WIRELESS CONTROL: Yes
  • ELECTRICAL
    ELECTRICAL: 380/415V 3F+N
  • COVER
    Ice (leatherette)
  • Complaints Procedure
    Complaints Procedure If you're not completely happy with our service we'd like to hear about it, that way we can put it right. We do everything we can to make sure our customers get the best products and the best service possible, however, sometimes we may not get things right first time. We want to: - Make it easy for you to tell us what went wrong - Give your complaint the attention it deserves - Resolve your complaint fairly and without delay - Make sure you are satisfied with how your complaint was handled How and where to complain If you are not satisfied with any aspect of our/product service you can tell us about your complaint in the following ways: - In person: Powerpools Showroom, Pensarn Road, Pensarn, Carmarthen, SA31 2BS - In writing: write to us at the address above, please address your letter to The Complaints Manager - By Telephone: 01267 240 250 - By email: caeli@powerpools.co.uk How long will it take? We will aim to resolve your complaint straight away but if we can't we will write to you within 5 business days to tell you: - Why we have not resolved your complaint - Who is dealing with your complaint - When we will contact you again We will usually resolve your complaint quickly, but if it is complex it may take longer. We will keep you informed on a regular basis but if you need an update please call us on the number above and ask to speak to the person dealing with your complaint. If we cannot reach agreement with you If we can't agree a solution within 8 weeks and your complaint relates to our credit brokerage service we will: - Send a letter giving our reasons for the delay and an indication of when we expect to provide a final decision OR - Issue our final decision letter which will explain our final position Our aim is to resolve all credit brokerage related complaints internally. However, if after receiving our final decision letter or 8 weeks have passed you may have the right to refer your complaint to the Financial Ombudsman Service (FOS). Financial Ombudsman Service If you want the FOS to look into your complaint you must contact them within six months of the date of our final response letter. Financial Ombudsman Service Exchange Tower London E14 9SR Telephone: 0800 0234567 Email: complaint.info@financial-ombudsman.org.uk Further helpful information can be obtained from visiting their web site at: www.financial-ombudsman.org.uk
  • APPEARANCE
    SHELL: Cobalt, White, Platinum
  • Keep your Warranty Valid
    The Jacuzzi Warranty and How It Covers Your Hot Tub Jacuzzi offers the best comprehensive hot tub warranty in the industry. Our spas are made with the highest quality materials and engineering, and we stand behind our products. While each collection has a specific warranty, here are some of the general ways the Jacuzzi® Brandy warranty supports your hot tub’s excellence. Shell Surface and Structure Your warranty covers blistering, cracking, or delaminating of the interior surface of the spa. It also covers the shell in case of water leaks. To ensure your warranty covers your hot tub, use appropriate cleaning materials, as damage caused by improper care is not covered. Equipment and Controls Our industry-leading warranty covers your hot tub in cases of pump, heater, and control system malfunctions; for example, failure of the seals around the pump or a broken heating coil. The defect must be caused by a deficiency in the workmanship or materials. Thus, things like activating the jets without sufficient water, which can damage the pump, would not be covered by the warranty. Cabinet The warranty covers your ProEndure™ synthetic cabinets in cases of failure that would not have occurred in properly constructed cabinetry. This does not cover normal wear and tear of the finish, however, with minimal maintenance your spa skirt will stay looking fresh for years. Plumbing Like the shell, your hot tub’s plumbing components are covered in case of leakage or cracking due to a defect in the materials or the way they were crafted. One common way to damage your plumbing that would not be covered is to let your hot tub freeze—yes, it happens! Keep your water circulating or drain and winterize your spa. Ensuring your spa is free of grit and dirt is also very important- Grit and dirt can build up in the pipe work/ jets/ pumps and cause your spa to seize- these parts if needing replacing will not be covered by warranty. What You Can Do Ensure you maintain proper water chemistry, Shower before use, clean with appropriate materials, and use Genuine Jacuzzi® Hot Tub parts when necessary. This is not only important for keeping your spa under warranty, but also for your own personal enjoyment of your investment. Thanks to your warranty, your Jacuzzi® Hot Tub dealer will be able to help you coordinate with authorized service technicians to repair any damage or defects. Your hot tub warranty, plus proper care and maintenance, will give you peace of mind that your new investment provides you with years of enjoyment.
  • Vulnerable Customer Statement
    Vulnerable Customers Statement We appreciate that sometimes our customers may be vulnerable as a result of a physical or mental health condition suffered by themselves or a family member, age, illiteracy, or if their first language is not English. We are committed to ensuring that all of our customers are treated fairly and we meet all of their needs to the best of our ability. This means that we may have to treat vulnerable customers according to their individual circumstances. In order to do so we have employed staff with experience of sales and customer service and given them the necessary training to enable them to identify the signs of vulnerability and how to proceed with that customer. We ensure that our staff have the necessary training, knowledge, understanding and support in order to be able to identify the potential signs of a vulnerable customer in their dealings with them, and then tailor their approach accordingly. Vulnerability is an extremely subjective area, however our staff are constantly on the lookout for potential signs, such as, a lack of understanding, communication issues and unusual or erratic behaviour. The vast majority of our communication with customers is face to face and, in some instances, over the phone, which does however make it easier for our staff to be able to identify both short term causes of vulnerability, such as short-term illnesses or a bereavement, as well as long-term causes, such as mental illness or a disability. If a member of staff believes that a customer could potentially be vulnerable then they will ask non-intrusive questions in order to understand the customer’s circumstances, allowing them to identify if the customer is in fact vulnerable and how our approach will need to be tailored for that customer. Any information gathered will be processed in line with GDPR and the Data Protection Act 2018. Where necessary, explicit consent will be obtained from a customer to enable us to process the details of their vulnerability accordingly. Customers will also be fully informed of how we will process this information. We will always: - Ask for a customer’s explicit consent in order to record, store or process the details of their vulnerability, where it is necessary and appropriate to do so - Clearly explain to the customer why we need to record, store or process the details of their vulnerability - Clearly explain to the customer who the details of their vulnerability will be shared with Typically, we would only look to process the details of a customer’s vulnerability where we may need to tailor our approach during our communications with them, or when we are entering their home for the purposes of a sales consultation or installation. We would therefore only share the details of the vulnerability with the relevant staff and representatives. We ensure that all of our customers do not make a purchase with us or enter in to a credit agreement with one of our lender partners without fully understanding what they are entering in to. If we believe that the customer is not fully aware of what they are entering in to then we will: · Not continue with the sale of any products or services. · Not continue with any application for credit to fund a purchase. · Ask if a friend or family member is available to assist the customer, or we will arrange a follow-up appointment when a friend or family member is available. · Provide the customer with all relevant information in a clear, fair and not misleading manner, allowing them to make an informed decision. · Not refuse to deal with an individual due to their vulnerability. Instead we will work with them to ensure they are treated fairly. · Not label different demographics or individuals as vulnerable without understanding their situation. We accept that no two people are the same and each individual should be handled on a case by case basis.
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • COVER
    VINYL LEATHERETTE: Colour Match
  • ELECTRICAL
    ELECTRICAL: 220-240V 50/60 Hz
  • COVER
    PROLAST: Black
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • OVERVIEW
    SEATING CAPACITY: 2-3 Adults LOUNGE: Yes TOTAL JETS: 19 DIMENSIONS: 198cm x 168cm x 81cm AVG SPA VOLUME: 833 Litres DRY WEIGHT: 223kg TOTAL FILLED WEIGHT: 1,261kg PUMP 1: 2 speed, 2.0continuois HP* CIRCULATION PUMP: No HEATER: 2.7kW
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 4 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 3 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • OVERVIEW
    SEATING CAPACITY: 6 Adults LOUNGE: Yes TOTAL JETS: 35 DIMENSIONS: 214 cm x 214 cm x 92 cm AVG SPA VOLUME: 1,325 litres DRY WEIGHT: 347 kg TOTAL FILLED WEIGHT: 2,050 kg PUMP 1: 2 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: No HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 95 sq ft
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 44 DIMENSIONS: 229cm x 229cm x 94cm AVG SPA VOLUME: DRY WEIGHT: 401 kg TOTAL FILLED WEIGHT: 2558 kg PUMP 1: 2 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: No HEATER: 2.7kW
  • FEATURES
    LIGHTING: Underwater & Perimeter SOUND SYSTEM: BlueWave™ WATERFALLS: Yes
  • OVERVIEW
    SEATING CAPACITY: 4 Adults LOUNGE: No TOTAL JETS: 19 DIMENSIONS: 198cm x 91cm AVG SPA VOLUME: 908 Litres DRY WEIGHT: 239 kg TOTAL FILLED WEIGHT: 1,412kg PUMP 1: 2 speed, 2.0 continuous HP* CIRCULATION PUMP: No HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • OVERVIEW
    SEATING CAPACITY: 7-8 Adults LOUNGE: No TOTAL JETS: 30 DIMENSIONS: 257 cm × 219 cm × 98 cm AVG SPA VOLUME: 1430 DRY WEIGHT: 200 kg TOTAL FILLED WEIGHT: 1,960kg CIRCULATION PUMP: PUMP 1: 3 HP/2.2kW – 1 speed (Threephase) PUMP 2: 3 HP/2.2kW – 1 speed (Threephase) HEATER: 12kW (Threephase)
  • WATER QUALITY
    FILTRATION: Sand Filter – 11m³/h, Skimmer tipology (external grid)
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 46 DIMENSIONS: 213 CM x 231 CM x 97 CM AVG SPA VOLUME: DRY WEIGHT: 365 kg TOTAL FILLED WEIGHT: 2285 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: ProStream™ HEATER: 2.7kW
  • FEATURES
    LIGHTING: ProLites LED lighting PILLOWS: 4 HydroSoothe™ WATERFALLS: 1 WaterRainbow®
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClear®ÊFiltration System with Skimming Weir, and ProCatchTM Bag FILTER 1: 1 x ProClear®Ê60 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClear®ÊFiltration System with Skimming Weir, and ProCatchTM Bag FILTER 1: 1 x ProClear®Ê60 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter
  • FEATURES
    LIGHTING: LED ProLitesTM System: footwell, pillows and cupholders PILLOWS: 4 WATERFALLS: 1 Water Rainbow® PROLINK WIRELESS CONTROL: -
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 39 DIMENSIONS: 214 cm x 214 cm x 92 cm AVG SPA VOLUME: 1,401 litres DRY WEIGHT: 374 kg TOTAL FILLED WEIGHT: 2,114 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • FEATURES
    LIGHTING: LED ProLitesTM System: footwell, pillows and cupholders PILLOWS: 4 WATERFALLS: 1 Water Rainbow® PROLINK WIRELESS CONTROL: -
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 40 DIMENSIONS: 214 cm x 214 cm x 92 cm AVG SPA VOLUME: 1,363 litres DRY WEIGHT: 342 kg TOTAL FILLED WEIGHT: 2,044 kg PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClear®ÊFiltration System with Skimming Weir, and ProCatchTM Bag FILTER 1: 1 x ProClear®Ê60 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: FILTRATION: Sand Filter – 11m³/h, Skimmer tipology (external grid)
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 28 DIMENSIONS: 237 cm × 237 cm × 98 cm AVG SPA VOLUME: 1350 DRY WEIGHT: 180 kg TOTAL FILLED WEIGHT: 1,840 kg CIRCULATION PUMP: PUMP 1: 3HP/2,2kW - 1 speed PUMP 2: 3HP/2,2kW - 1 speed HEATER: 12kW
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • COVER
    VINYL LEATHERETTE: Colour Match
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • FEATURES
    LIGHTING: Multi-coloured LED & Perimeter lights PILLOWS: 4 WATERFALLS: 2 WaterColour™
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 49 DIMENSIONS: 231cm x 231cm x 95cm AVG SPA VOLUME: 1666 litres DRY WEIGHT: 416 kg TOTAL FILLED WEIGHT: 2420 kg PUMP 1: 2HP 1 Speed PUMP 1: 2HP 1 Speed CIRCULATION PUMP: ProStream™ HEATER: 2.7kw
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: 3 ProClarity™ Filters FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: Yes TOTAL JETS: 34 DIMENSIONS: 257 × 219 × 98 cm AVG SPA VOLUME: 1700 DRY WEIGHT: 250 kg TOTAL FILLED WEIGHT: 2,350 kg CIRCULATION PUMP: Yes HEATER:12kW (Threephase)
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: FILTRATION: Sand Filter – 11m³/h, Skimmer tipology (external grid)
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • COVER
    VINYL: Colour Matched
  • UP TO 3 YEARS INTEREST FREE CREDIT
    0% finance up to 3 years Up to 3 Years Interest Free Credit - 0% APR Representative Spread the cost up to 3 years with no interest to pay. The loan term available & deposit required varies depending on the model purchased - please ask in store for details. Provided by Novuna Personal Finance.
  • BUY NOW PAY LATER
    Buy now pay later 12 month deffured Buy Now with Nothing to Pay for 12 months - 11.9% APR Representative If you repay the agreement in full within the deferral period then there is no interest to pay (£29 early settlement fee applies) or after 12 months you will commence 120 monthly repayments - please note interest will have accrued from the start of the agreement and will be added to your loan. No deposit required." Finance option availability and the required deposit is subject to the Jacuzzi model being purchased – please contact or ask in showroom for more details. Credit is subject to status and affordability. Terms and conditions apply. Jacuzzi Powerpools/ Powercut Wales Limited and Powerpools Showroom Pensarn, Carmarthen SA31 2BS/ Powercut Wales LTD Oaklands Mansion, Cwmffrwd, Carmarthen SA31 2ND (Registered no. 30322001) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Novuna Personal Finance, a trading style of Mitsubishi HC capital PLC authorised and regulated by the Financial Conduct Authority.
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 20A/32A
  • COVER
    VINYL: Colour Matched
  • COVER
    VINYL: Colour Matched
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 20A/32A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • APPEARANCE
    CABINETRY: Brushed Grey SHELL: Platinum
  • COVER
    VINYL: Colour Matched
  • ELECTRICAL
    ELECTRICAL:
  • ELECTRICAL
    ELECTRICAL: 380/415V 3F+N
  • APPEARANCE
    SHELL: Cobalt, White, Platinum
  • COVER
    Ice (leatherette)
  • COVER
    PROLAST: Black
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey SHELL: Platinum, Midnight
  • COVER
    PROLAST: Black
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey, Modern Hardwood SHELL: Platinum, Midnight
  • ELECTRICAL
    ELECTRICAL:
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey SHELL: Platinum, Midnight
  • COVER
    VINYL: Colour Matched
  • APPEARANCE
    CABINETRY: Brushed grey, Ebony SHELL: Platinum, Midnight
  • COVER
    VINYL: Colour Matched
  • ELECTRICAL
    ELECTRICAL: 240V
  • OVERVIEW
    SEATING CAPACITY: 2-3 Adults LOUNGE: Yes TOTAL JETS: 21 DIMENSIONS: 193 cm x 168 cm x 81 cm AVG SPA VOLUME: 871 litres DRY WEIGHT: 259 kg TOTAL FILLED WEIGHT: 1,318 kg PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClear®ÊFiltration System with Skimming Weir, and ProCatchTM Bag FILTER 1: 1 x ProClear®Ê60 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter
  • FEATURES
    LIGHTING: LED ProLitesTM System: footwell and pillows PILLOWS: 3 WATERFALLS: 1 Water Rainbow® PROLINK WIRELESS CONTROL: -
  • OVERVIEW
    SEATING CAPACITY: 6 Adults LOUNGE: Yes TOTAL JETS: 50 DIMENSIONS: 213 cm x 213 cm x 91-109 cm AVG SPA VOLUME: 1,363 litres DRY WEIGHT: 373 kg TOTAL FILLED WEIGHT: 2,037 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 3 WATERFALLS: 1 PROLINK WIRELESS CONTROL: Yes
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity®ÊFiltration System with Grill, Skimming Weir, and ProCatch® Bag plus ProClear® pleated filter FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • COVER
    VINYL: Colour Matched
  • COVER
    Thermal Hard Cover
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey SHELL: Platinum, Midnight
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 42 DIMENSIONS: 231 cm × 213 cm × 97 cm AVG SPA VOLUME: 1,514 l litres DRY WEIGHT: 379 kg TOTAL FILLED WEIGHT: 2,233 kg PUMP 1: 2 HP/1.5kW – 1 speed PUMP 2: 2 HP/1.5kW – 1 speed CIRCULATION PUMP: Yes HEATER: 2.7kW
  • FEATURES
    LIGHTING: Prolites system PILLOWS: 3 lighted WATERFALLS: PROLINK WIRELESS CONTROL: -
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Cartridge 2 x 60 sq ft
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: FILTRATION: Sand Filter – 11m³/h, Skimmer tipology (external grid)
  • OVERVIEW
    SEATING CAPACITY: 6 Adults LOUNGE: Yes TOTAL JETS: 18 DIMENSIONS: 250 cm × 250 cm × 98 cm AVG SPA VOLUME: 2100 DRY WEIGHT: 250 kg TOTAL FILLED WEIGHT: 2,350kg CIRCULATION PUMP: PUMP 1: 2.5HP/1.8kW 1 speed, 3 HP/2.2kW – 1 speed (Threephase) PUMP 2: 2.5HP/1.8kW – 1 speed (Top), 3 HP/2.2kW – 1 speed (Threephase) HEATER: 12kW (Threephase), 3kW
  • APPEARANCE
    SHELL: Cobalt, White, Platinum
  • COVER
    Ice (leatherette)
  • ELECTRICAL
    ELECTRICAL: 380/415V 3F+N
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 40A
  • COVER
    PROLAST: Black
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey SHELL: Platinum, Midnight
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® (optional) FILTRATION: Skimmer, 2 x 50sq ft filter, Performance kit (optional)
  • OVERVIEW
    SEATING CAPACITY: 2-3 Adults LOUNGE: Yes TOTAL JETS: 16 DIMENSIONS: 185 cm x 165 cm x 90 cm AVG SPA VOLUME: 750 litres DRY WEIGHT: 245 kg TOTAL FILLED WEIGHT: 1,195 kg CIRCULATION PUMP: Yes HEATER: 3kW
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey, Modern Hardwood SHELL: Platinum, Midnight
  • COVER
    PROLAST: Black
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 52 DIMENSIONS: 231cm x 231cm x 92cm AVG SPA VOLUME: 1,666 litres DRY WEIGHT: 407 kg TOTAL FILLED WEIGHT: 2,451 kg PUMP 1: 1 speed, 2.5 cont hp PUMP 2: 1 speed, 2.5 cont hp CIRCULATION PUMP: Yes HEATER: 2.7kW
  • FEATURES
    LIGHTING: ProEdge, Multi-coloured LED & perimeter PILLOWS: 4 WATERFALLS: 2 WaterColour™
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: 2 ProClarity™ & 2 ProClear™ FILTER 1: 1 - ProClarity™ 40 Sq Ft. Filter FILTER 2: 1 - ProClear™ 60 Sq Ft. Filter
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 3 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: Yes TOTAL JETS: 45 DIMENSIONS: 229 cm x 229 cm x 94 cm AVG SPA VOLUME: 1,741 litres DRY WEIGHT: 401 kg TOTAL FILLED WEIGHT: 2,558 kg PUMP 1: 2 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: No HEATER: 2.7kW
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • COVER
    VINYL: Colour Matched
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 4 WATERFALLS: 2 PROLINK WIRELESS CONTROL: Yes
  • OVERVIEW
    SEATING CAPACITY: 8-9 Adults LOUNGE: No TOTAL JETS: 62 DIMENSIONS: 229 cm x 279 cm x 104 – 116 cm back AVG SPA VOLUME: 1,968 litres DRY WEIGHT: 517 kg TOTAL FILLED WEIGHT: 2,862 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* PUMP 3: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity®ÊFiltration System with Grill, Skimming Weir, and ProCatch® Bag plus ProClear® pleated filter FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 50 DIMENSIONS: 231 cm x 231 cm x 97 cm AVG SPA VOLUME: 1,779 litres DRY WEIGHT: 407 kg TOTAL FILLED WEIGHT: 2,601 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClear®ÊFiltration System with Skimming Weir, and ProCatchTM Bag FILTER 1: 1 x ProClear®Ê60 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter
  • FEATURES
    LIGHTING: LED ProLitesTM System: footwell, pillows and cupholders PILLOWS: 4 WATERFALLS: 1 Water Rainbow® PROLINK WIRELESS CONTROL: -
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 4 WATERFALLS: 1 PROLINK WIRELESS CONTROL: Yes
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity®ÊFiltration System with Grill, Skimming Weir, and ProCatch® Bag plus ProClear® pleated filter FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 55 DIMENSIONS: 231 cm x 231 cm x 95 – 111 cm back AVG SPA VOLUME: 1,666 litres DRY WEIGHT: 419.5 kg TOTAL FILLED WEIGHT: 2,444 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • APPEARANCE
    CABINETRY: Smoked Ebony, Brushed Grey SHELL: Platinum, Midnight
  • ELECTRICAL
    ELECTRICAL: 240V 60 Hz @ 40A, 50A or 60A
  • COVER
    PROLAST: Black
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • OVERVIEW
    SEATING CAPACITY: 4-5 Adults LOUNGE: No TOTAL JETS: 23 DIMENSIONS: 213 cm x 193 cm x 87 cm AVG SPA VOLUME: 1,340 litres DRY WEIGHT: 255 kg TOTAL FILLED WEIGHT: 1,914 kg PUMP 1: 2 speed, 2.0 continuous hp* CIRCULATION PUMP: No HEATER: 2.7kW
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 3 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • COVER
    VINYL: Colour Matched
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • COVER
    VINYL LEATHERETTE: Colour Matched
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • ELECTRICAL
    ELECTRICAL: 220/245V 3F
  • COVER
    Ice (leatherette)
  • APPEARANCE
    SHELL: Cobalt, White, Platinum
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 4 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 35 DIMENSIONS: 214 cm x 214 cm x 92 cm AVG SPA VOLUME: 1,363 litres DRY WEIGHT: 375 kg TOTAL FILLED WEIGHT: 2,153 kg PUMP 1: 2 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: No HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity®ÊFiltration System with Grill, Skimming Weir, and ProCatch® Bag plus ProClear® pleated filter FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 4 WATERFALLS: 1 PROLINK WIRELESS CONTROL: Yes
  • OVERVIEW
    SEATING CAPACITY: 6 Adults LOUNGE: No TOTAL JETS: 46 DIMENSIONS: 213 cm x 213 cm x 91 – 109cm in back AVG SPA VOLUME: 1,401 litres DRY WEIGHT: 281 kg TOTAL FILLED WEIGHT: 1,996 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • COVER
    VINYL: Colour Matched
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 20A/32A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • SWIMLIFE™ WARRANTY DOCUMENTS
    SwimLife™ Covers SwimLife™ SwimSpa Domestic Warranty
  • JACUZZI® WARRANTY DOCUMENTS
    Jacuzzi® Covers Commercial Warranty J200™ Domestic Warranty J300™ Domestic Warranty J400™ Domestic Warranty J500™ Domestic Warranty Lodge Domestic Warranty
  • How do I add a new question?
    To add a new question go to app settings and press "Manage Questions" button.
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • Can I insert pictures in my FAQ?
    Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Cartridge 2 x 60 sq ft FILTER 1: FILTER 2:
  • OVERVIEW
    SEATING CAPACITY: 6-7 Adults LOUNGE: No TOTAL JETS: 49 DIMENSIONS: 231 cm × 231 cm × 96 cm AVG SPA VOLUME: 1,893 litres DRY WEIGHT: 415 kg TOTAL FILLED WEIGHT: 2,610 kg PUMP 1: 2 HP/1.5kW – 1 speed PUMP 2: 2 HP/1.5kW – 1 speed CIRCULATION PUMP: Yes HEATER: 2.7kW
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 4 lighted WATERFALLS: PROLINK WIRELESS CONTROL: -
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • COVER
    PROLAST: Black
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 20A/32A
  • COVER
    VINYL: Colour Matched
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 20A/32A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • COVER
    VINYL: Colour Matched
  • OVERVIEW
    SEATING CAPACITY: 4-5 Adults LOUNGE: No TOTAL JETS: 21 DIMENSIONS: 193 cm x 214 cm x 87 cm AVG SPA VOLUME: 1,363 litres DRY WEIGHT: 312 kg TOTAL FILLED WEIGHT: 1,976 kg PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClear®ÊFiltration System with Skimming Weir, and ProCatchTM Bag FILTER 1: 1 x ProClear®Ê60 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter
  • FEATURES
    LIGHTING: LED ProLitesTM System: footwell and pillows PILLOWS: 4 WATERFALLS: 1 Water Rainbow® PROLINK WIRELESS CONTROL: -
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • COVER
    VINYL: Colour Matched
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® (optional) FILTRATION: Skimmer, 1 x 50sq ft filter, Performance kit (optional)
  • OVERVIEW
    SEATING CAPACITY: 4-5 Adults LOUNGE: Yes TOTAL JETS: 20 DIMENSIONS: 200 cm x 185 cm x 90 cm AVG SPA VOLUME: 880 litres DRY WEIGHT: 260 kg TOTAL FILLED WEIGHT: 1,360 kg CIRCULATION PUMP: Yes HEATER: 3kW
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • COVER
    VINYL: Colour Matched
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity™ Filtration System with Grill, Skimming Weir + ProCatch Bag FILTER 1: 1 x ProClarity depth load filter (circ) FILTER 2: 1 x ProClarity 40 sq ft. cartridge filter (circ) FILTER 3: 1 x ProCatch bag
  • OVERVIEW
    SEATING CAPACITY: 4-5 Adults LOUNGE: No TOTAL JETS: 50 DIMENSIONS: 193 cm x 221 cm x 86 cm - 99 cm AVG SPA VOLUME: 1,287 liters DRY WEIGHT: 361 kg TOTAL FILLED WEIGHT: 1,988 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 1: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 3 WATERFALLS: 1 PROLINK WIRELESS CONTROL: Yes
  • COVER
    VINYL: Colour Matched
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • 2017
    J200™ - 2017 J300™ - 2017 J400™ - 2017 J500™ - 2017
  • 2018
    J200™ - 2018 J300™ - 2018 J400™ - 2018 J435™ J445™ - 2018 J500™ - 2018
  • 2019
    J200™ - 2019 J300™ - 2019 J400™ - 2019 J500™ - 2019 SwimLife™ - 2019
  • Do I need to move the heater indoors in the winter?
    It is not necessary to move the heater indoors in winter, especially if it is in use. If the heater is drained of water, it can also be stored outdoors. Of course, it is always better to keep the device in a warm, sheltered place when not in use.
  • How do I drain the heater?
    Behind the heater there is a drain plug for draining the water. So does the Rexener circulation pump.
  • Can I use the heater with seawater?
    No. Rexener Bioheater should not be used with seawater as it can cause problems due to the high salinity and the warranty does not cover any damage that may occur. It is strictly forbidden to use pool salt, for example to clean the pool. Pool salt can’t be added to water heated by Rexener Bioheaters.
  • Does the heater need a circulation pump?
    Yes. The Rexener heater is so efficient that the heater does not operate optimally when in free circulation. If your pool (hot tub / pool) already has a circulation pump or sand filter system, you can take advantage of it with Rexener. If you do not already have a circulation pump or sand filter, you can easily order them from us while ordering a heater.
  • Does the heater have to be drained in winter (water / fuel)?
    Water must not freeze inside the heater. If you wish, you can keep the water so warm that it does not freeze, so you do not need to drain the appliance. If the heater is not used (or the heat is not maintained), the unit must be emptied before frost. The fuel remains in a weatherproof tank, so you don’t need to empty the tank even in frost. It is always advisable to change the fuel if the fuel stops for a long time. In the frost, make sure that the heater uses winter grade fuel.
  • How much does the heater consume?
    EXAMPLE OF CONSUMPTION Hot tub volume: 1500L Heating time from +7 °C to +38 °C takes about 2 hours, of which about 1 hour of water filling. During this time, consumption is 2 L per hour. Consumption = about 4 l biodiesel or diesel. Note! The thermostat switches off the burner when the desired temperature has been reached, so that the heater does not consume any fuel. When the heat drops by 2-4 °C (adjustable), the heater restarts and it only takes a little while until the desired temperature is reached again. Therefor, consumption is also low and the use of the hot tub is economical. If you wish, you can lower the temperature to +10°C if you do not use the hot tub/pool continuously. It saves energy.
  • Can I use biofuel?
    Yes you can! Rexener works well with biodiesel.
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® (optional) FILTRATION: Skimmer, 2 x 50sq ft filter, Performance kit (optional)
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 24 DIMENSIONS: 223 cm x 211 cm x 90 cm AVG SPA VOLUME: 1,420 litres DRY WEIGHT: 300 kg TOTAL FILLED WEIGHT: 2,168 kg CIRCULATION PUMP: Yes HEATER: 3kW
  • OVERVIEW
    SEATING CAPACITY: 5-6 Adults LOUNGE: Yes TOTAL JETS: 49 DIMENSIONS: 231 cm x 231 cm x 92 – 107 cm AVG SPA VOLUME: 1,685 litres DRY WEIGHT: 407 kg TOTAL FILLED WEIGHT: 2,470 kg PUMP 1: 1 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: Yes HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: ProClarity®ÊFiltration System with Grill, Skimming Weir, and ProCatch® Bag plus ProClear® pleated filter FILTER 1: 1 x ProClarity®Ê40 sq ft. filter FILTER 2: 1 x ProClear®Ê60 sq ft. filter FILTER 3: 1 x ProClarity®Êdepth load filter
  • FEATURES
    LIGHTING: LED ProLitesTM System PILLOWS: 4 WATERFALLS: 2 PROLINK WIRELESS CONTROL: Yes
  • ELECTRICAL
    ELECTRICAL: 380/415V 3F+N
  • COVER
    Ice (leatherette)
  • Complaints Procedure
    Complaints Procedure If you're not completely happy with our service we'd like to hear about it, that way we can put it right. We do everything we can to make sure our customers get the best products and the best service possible, however, sometimes we may not get things right first time. We want to: - Make it easy for you to tell us what went wrong - Give your complaint the attention it deserves - Resolve your complaint fairly and without delay - Make sure you are satisfied with how your complaint was handled How and where to complain If you are not satisfied with any aspect of our/product service you can tell us about your complaint in the following ways: - In person: Powerpools Showroom, Pensarn Road, Pensarn, Carmarthen, SA31 2BS - In writing: write to us at the address above, please address your letter to The Complaints Manager - By Telephone: 01267 240 250 - By email: caeli@powerpools.co.uk How long will it take? We will aim to resolve your complaint straight away but if we can't we will write to you within 5 business days to tell you: - Why we have not resolved your complaint - Who is dealing with your complaint - When we will contact you again We will usually resolve your complaint quickly, but if it is complex it may take longer. We will keep you informed on a regular basis but if you need an update please call us on the number above and ask to speak to the person dealing with your complaint. If we cannot reach agreement with you If we can't agree a solution within 8 weeks and your complaint relates to our credit brokerage service we will: - Send a letter giving our reasons for the delay and an indication of when we expect to provide a final decision OR - Issue our final decision letter which will explain our final position Our aim is to resolve all credit brokerage related complaints internally. However, if after receiving our final decision letter or 8 weeks have passed you may have the right to refer your complaint to the Financial Ombudsman Service (FOS). Financial Ombudsman Service If you want the FOS to look into your complaint you must contact them within six months of the date of our final response letter. Financial Ombudsman Service Exchange Tower London E14 9SR Telephone: 0800 0234567 Email: complaint.info@financial-ombudsman.org.uk Further helpful information can be obtained from visiting their web site at: www.financial-ombudsman.org.uk
  • APPEARANCE
    SHELL: Cobalt, White, Platinum
  • Keep your Warranty Valid
    The Jacuzzi Warranty and How It Covers Your Hot Tub Jacuzzi offers the best comprehensive hot tub warranty in the industry. Our spas are made with the highest quality materials and engineering, and we stand behind our products. While each collection has a specific warranty, here are some of the general ways the Jacuzzi® Brandy warranty supports your hot tub’s excellence. Shell Surface and Structure Your warranty covers blistering, cracking, or delaminating of the interior surface of the spa. It also covers the shell in case of water leaks. To ensure your warranty covers your hot tub, use appropriate cleaning materials, as damage caused by improper care is not covered. Equipment and Controls Our industry-leading warranty covers your hot tub in cases of pump, heater, and control system malfunctions; for example, failure of the seals around the pump or a broken heating coil. The defect must be caused by a deficiency in the workmanship or materials. Thus, things like activating the jets without sufficient water, which can damage the pump, would not be covered by the warranty. Cabinet The warranty covers your ProEndure™ synthetic cabinets in cases of failure that would not have occurred in properly constructed cabinetry. This does not cover normal wear and tear of the finish, however, with minimal maintenance your spa skirt will stay looking fresh for years. Plumbing Like the shell, your hot tub’s plumbing components are covered in case of leakage or cracking due to a defect in the materials or the way they were crafted. One common way to damage your plumbing that would not be covered is to let your hot tub freeze—yes, it happens! Keep your water circulating or drain and winterize your spa. Ensuring your spa is free of grit and dirt is also very important- Grit and dirt can build up in the pipe work/ jets/ pumps and cause your spa to seize- these parts if needing replacing will not be covered by warranty. What You Can Do Ensure you maintain proper water chemistry, Shower before use, clean with appropriate materials, and use Genuine Jacuzzi® Hot Tub parts when necessary. This is not only important for keeping your spa under warranty, but also for your own personal enjoyment of your investment. Thanks to your warranty, your Jacuzzi® Hot Tub dealer will be able to help you coordinate with authorized service technicians to repair any damage or defects. Your hot tub warranty, plus proper care and maintenance, will give you peace of mind that your new investment provides you with years of enjoyment.
  • Vulnerable Customer Statement
    Vulnerable Customers Statement We appreciate that sometimes our customers may be vulnerable as a result of a physical or mental health condition suffered by themselves or a family member, age, illiteracy, or if their first language is not English. We are committed to ensuring that all of our customers are treated fairly and we meet all of their needs to the best of our ability. This means that we may have to treat vulnerable customers according to their individual circumstances. In order to do so we have employed staff with experience of sales and customer service and given them the necessary training to enable them to identify the signs of vulnerability and how to proceed with that customer. We ensure that our staff have the necessary training, knowledge, understanding and support in order to be able to identify the potential signs of a vulnerable customer in their dealings with them, and then tailor their approach accordingly. Vulnerability is an extremely subjective area, however our staff are constantly on the lookout for potential signs, such as, a lack of understanding, communication issues and unusual or erratic behaviour. The vast majority of our communication with customers is face to face and, in some instances, over the phone, which does however make it easier for our staff to be able to identify both short term causes of vulnerability, such as short-term illnesses or a bereavement, as well as long-term causes, such as mental illness or a disability. If a member of staff believes that a customer could potentially be vulnerable then they will ask non-intrusive questions in order to understand the customer’s circumstances, allowing them to identify if the customer is in fact vulnerable and how our approach will need to be tailored for that customer. Any information gathered will be processed in line with GDPR and the Data Protection Act 2018. Where necessary, explicit consent will be obtained from a customer to enable us to process the details of their vulnerability accordingly. Customers will also be fully informed of how we will process this information. We will always: - Ask for a customer’s explicit consent in order to record, store or process the details of their vulnerability, where it is necessary and appropriate to do so - Clearly explain to the customer why we need to record, store or process the details of their vulnerability - Clearly explain to the customer who the details of their vulnerability will be shared with Typically, we would only look to process the details of a customer’s vulnerability where we may need to tailor our approach during our communications with them, or when we are entering their home for the purposes of a sales consultation or installation. We would therefore only share the details of the vulnerability with the relevant staff and representatives. We ensure that all of our customers do not make a purchase with us or enter in to a credit agreement with one of our lender partners without fully understanding what they are entering in to. If we believe that the customer is not fully aware of what they are entering in to then we will: · Not continue with the sale of any products or services. · Not continue with any application for credit to fund a purchase. · Ask if a friend or family member is available to assist the customer, or we will arrange a follow-up appointment when a friend or family member is available. · Provide the customer with all relevant information in a clear, fair and not misleading manner, allowing them to make an informed decision. · Not refuse to deal with an individual due to their vulnerability. Instead we will work with them to ensure they are treated fairly. · Not label different demographics or individuals as vulnerable without understanding their situation. We accept that no two people are the same and each individual should be handled on a case by case basis.
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum
  • COVER
    VINYL LEATHERETTE: Colour Match
  • ELECTRICAL
    ELECTRICAL: 220-240V 50/60 Hz
  • COVER
    PROLAST: Black
  • ELECTRICAL
    ELECTRICAL: 240V 50HZ 32A/40A
  • APPEARANCE
    CABINETRY: Driftwood SHELL: Platinum, Midnight
  • OVERVIEW
    SEATING CAPACITY: 2-3 Adults LOUNGE: Yes TOTAL JETS: 19 DIMENSIONS: 198cm x 168cm x 81cm AVG SPA VOLUME: 833 Litres DRY WEIGHT: 223kg TOTAL FILLED WEIGHT: 1,261kg PUMP 1: 2 speed, 2.0continuois HP* CIRCULATION PUMP: No HEATER: 2.7kW
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 4 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • FEATURES
    LIGHTING: Classic LED Lighting PILLOWS: 3 WATERFALLS: 1 PROLINK WIRELESS CONTROL: -
  • OVERVIEW
    SEATING CAPACITY: 6 Adults LOUNGE: Yes TOTAL JETS: 35 DIMENSIONS: 214 cm x 214 cm x 92 cm AVG SPA VOLUME: 1,325 litres DRY WEIGHT: 347 kg TOTAL FILLED WEIGHT: 2,050 kg PUMP 1: 2 speed, 2.0 continuous hp* PUMP 2: 1 speed, 2.0 continuous hp* CIRCULATION PUMP: No HEATER: 2.7kW
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 1 x 50 sq ft filter (Hydro)
  • WATER QUALITY
    WATER PURIFICATION SYSTEM: ClearRay® FILTRATION: Classic filtration FILTER 1: 95 sq ft
  • OVERVIEW
    SEATING CAPAC